*Please Note: quality of cell reception at this property is dependent on the carrier.
*Please Note: Phoenix West II will have some work going during November 2022. The Parking Garage will have work beginning November 2nd, The Lazy River will be closed for maintenance November 14-18, and Outdoor Pool will be closed for maintenance November 21-23 all dates are weather permitting.
*Also Note: There is a 2 car maximum at Phoenix West II. The resort charges for parking passes on site.
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We thoroughly enjoyed our stay. The weather was a little cool, so we got lots of use out of the huge indoor pool and hot tubs. The balcony was a favorite spot for my husband in the morning, the teens when they wanted alone time, and myself in the evenings. We had no problems with the property; everyone was friendly and helpful!- Alicia p , Posted:
Great!
It’s not often that the in person experience is better than the online photos when it comes to vacation properties, but this one was exactly that. We were pleasantly surprised with our unit. We were there for spring break with 11 other families from the “junior class” and we had the opportunity to see other units and we definitely liked ours the best.
It was decorated nicely, was equipped with everything we needed (except a food processor, but I’ve never rented a vacation rental that has had one-I made do with the blender).
The check-in process was MUCH easier than expected.
They will make every effort to get you in early if they can which is nice.
The communication from the management company was excellent.
I can’t say enough great things about this place. My only recommendation is for Phoenix West II, not the unit: during busy times of year (like spring break) they should try splitting up the elevators by floors (I.e., 2 for floors 1-10, 2 for 11-20, and 2 for 21-33). Getting an elevator was the only challenge during our stay and it wasn’t constant, but at busy times of the day (like when the beach chairs close at 5) it takes forever to get to the higher floors.
Thanks for an amazing stay!
- Susan V , Posted: